Alan Halford & Associates - Facilitation

Team Conflict Facilitation Services
When conflict or tension in a team is becoming a barrier to effective communication conflict facilitators can help. The team members are no longer communicating effectively, are no longer sharing relevant information, nor are they transparent with each other about their interests and concerns. The impact on team effectiveness is tangible; they make poor quality decisions in a less than timely manner, stress levels in the team are high and turnover is also higher than normal.

Leadership Team Effectiveness
When a leadership team wants to manage its effectiveness and only has a limited time for meeting together, team members want to ensure that they stay focused on topic, participate actively in the discussion, deal effectively with difficult issues and contribute to the decision making process.

Impartial Consulting and Problem Solving
It is important to us that we have an initial conversation so that we understand in more detail the issues the team is currently experiencing and what you'd like to achieve. This initial conversation is an opportunity for you to find out more about how we work. From that conversation we'll both conclude whether or not there is a fit between the work we do and the outcomes you are seeking. If we agree to work together, our next step will be to arrange a meeting with the members of the group or at the very least a representative sample of the group. It's important for the group (as well as you) to understand our approach. It is an opportunity for the group to ask questions about the way we work and for us to get to know the group and improve understanding of how the group functions together. It’s all about genuine problem solving.

Process Facilitation
Sometimes a group wants to take a look at a specific issue, such as making an important budgetary decision. The decision-making process requires the input and contribution of all members so that the final decision can be supported by the group. The group may have a specific deadline and half-a-day or a day to come together and think through the key issues. In these circumstances the group (or groups of) members are often less interested to learn about how to improve the way they communicate and make decisions and are usually more focused on the decision itself.

Team Developmental Facilitation
Sometimes a group finds it gets stuck whenever it meets and, irrespective of the substantive nature of their discussions, always encounters similar issues. In these situations we help the group members find creative ways that they can communicate with each other constructively, so that they operate more effectively as a work group and rely less and less on the intervention of an experienced and accredited facilitator. We help the group learn about the factors that may be contributing to their issues and help them design a way of working that satisfies the group members interests as well as the goals and tasks of the team.

Executive Board Facilitation
Executive Board Meetings are times when important decisions need to be made. The direction of a business is influenced by the discussions that take place and the decisions made during these meetings. Yet it is also a place where tensions can run high, where opinions and views can be disregarded and where unresolved issues are prevalent. Using an independent facilitator to facilitate a board meeting will broaden the depth of conversations that take place. It will also help to maximise the contribution of all members and help address any hidden issues that the group is unwittingly avoiding.